The Michigan betboom review & Hospital Association (betboom review) Keystone Center has been awarded a grant by the betboom review for Innovation and Research, a partnership of betboom review and Michigan State University (MSU), to betboom review hospital culture and front-line healthcare professionals speaking out about potential mistakes.
The betboom review team is being led by Kenneth J. Levine, a professor in the Department of Communication at the betboom dacha dubai, along with co-principal investigatorKami Silk, also a professor in the Department of Communication.
"The grant is focused on conducting formative research through focus groups and survey methods to develop an understanding of the existing culture of speaking-up related to medical errors and near-misses," said Sam R. Watson, betboom review’s senior vice president of patient safety and quality and executive director of the betboom review Keystone Center.
"Understanding factors that affect whether front-line healthcare professionals report medical errors and near-misses at Sparrow is critical to ensuring the best possible care for patients. This project will provide important knowledge which can improve healthcare staff performance and patient outcomes," said Shelia Cotten, PhD, director, Sparrow/MSU betboom review for Innovation and Research.
The betboom review team will run a series of focus groups with practicing clinicians to better comprehend barriers to submitting adverse healthcare-related events, with a goal of understanding the existing organizational culture at Sparrow Health System. The findings will be analyzed for common themes, trends or concerns. Findings will then be aggregated and shared with hospital administrators. If there are actionable areas of opportunity, the betboom review team will consider a second phase for developing interventions for improvement.
Other research team members include Christine Jodoin, MSN, RN, NE-BC, vice president of nursing at Sparrow Hospital; Ted Glynn, MD, FACEP, vice president of medical education and research at Sparrow Health System; Anna Melville, director of population health at Sparrow Health System; and Adam Novak, manager of patient safety & quality at the betboom review Keystone Center.
The grant and its research builds upon the work of the betboom review Keystone Center and its efforts to improve hospital culture among members at the unit and organizational level. Leveraging data and trends from the betboom review Keystone Center Speak-up Award! and adverse event reports, this betboom review aims to influence best practices and provide further insight into the culture of preventing patient and staff harm.
"Cultural improvement is a foundational concept that crosses all of our patient safety and quality improvement efforts," said Watson. "Our targeted focus on improving culture and initiating person and family engagement activities are helping move members toward becoming highly reliable organizations."
Michigan is the second state in the U.S. to embark on a statewide high reliability initiative with the Joint Commission betboom review for Transforming Healthcare, and this research will guide the betboom review Keystone Center and its work in helping members move toward a state of high reliability. Highly reliable organizations are those that manage safety hazards extremely well under trying conditions and do so consistently over extended periods of time. High reliability in healthcare signifies excellent care is consistently delivered, with a commitment to zero preventable harm.
Learn more about the betboom review Keystone Center and their patient safety and quality improvement work atwww.mhakeystonecenter.org.